Return and /or Canceled order policy
Effective Date: 5/10/2018
It is up to you to verify the accuracy of all the information you provide to us when ordering products. Once an order has been placed, it cannot be changed. However, under some situations, orders can be modified or canceled. Remodelzz, Inc is not responsible for lost or misplaced orders because of inaccurate order information you gave to us.
Shipping Your Order and Restrictions
We reserve the right to restrict shipping orders to the Continental US, Hawaii, and Alaska. All orders must include a residential ship-to address. Orders placed using a P.O. Box, FPO, or APO shipping address will not be processed unless preapproved with us before ordering.
Shipping and Handling Charges
You agree to pay all shipping and handling charges for the products you buy from Remodelzz Inc or other sellers on Remodelzz, Inc website. You are responsible for all shipping and Handling charges for any products that are returned or refused by you. Excessively heavy or odd sized products may require an extra shipping charge. In such cases, your order will not ship until you have approved the extra shipping charges.
Items damaged during shipping will be replaced with a new one or repaired. You must provide the courier with proof of the damaged item with photographs prior to opening the package and after opening the package, it is also advised that if the damage to the package is plainly visible, to video it with the package ,when it is being opened to show evidence of damage to the courier that is was miss handled during shipping. The limit of Remodelzz Inc’s liability is the replacement cost for any product you buy from us.
Items Delivery Refusal
Refusing delivery for items that are in box that is not appeared damaged refusal cannot be accepted by Remodelzz and will not be eligible for refund as part of this agreement .If at the time of delivery the box appears to be significantly or slightly damaged and you have reasonable believe the item is damaged do to currier handling, then in this case take picture and or video the order may be refused.
Customers are responsible for all costs driven by a refused delivery for product not damaged. Or as described herein.
International Shipping (Outside of the United States)
You may be charged customs duties or taxes. You are responsible for all customs duties, taxes, and fees charged by the country you live in. This includes and orders that are refused or if the delivery could not be made. It is your responsibility to contact the customs office in your country to find out what duties, taxes and other charges may apply to your order.
For manufacturer warranties, please see the warranty hyperlink to the individual manufacturer’s warranty. Custom orders cannot be returned unless the manufacturer determines it was defective. If defective, it will be covered under the manufacturer’s warranty.
You can return products within 14 days from the time it was delivered to you. Your return will be subject to a restocking fee of 50%. If you are returning the product because you ordered the wrong product, size, or changed your mind, you will have to pay for return shipping. If you want to return the product because we sent you the wrong product, we will pay for return shipping and there will be no restocking fee. Your product must be returned in the original packaging without any missing components and not be damaged.( Example no water damage, scratches, gouges, rubs fading discolorations, cracks, cheeps, signs of usage or have been assembled, no writing marks on product or on original box.
Items that will be replaced will be done so by the manufacture and not by Remodelzz Inc.
Please note: some items sold on our website will have a different return and shipping policy that may be specified in the shopping cart. Always read the return and shipping policy before placing your order.
If you have a product to be returned, please email us at firstname.lastname@example.org tell us your intent to return one of our products and include your name (or the name on the order), order number, date, and the product(s) you want to return and the reason for returning them.
Return Shipping Address
After obtaining an authorization from us, you may ship your return to:
please get Label from Remodelzz customer service
We will refund all qualifying returns to your credit card or PayPal account within 7 days of receiving your return. Refunds will be 50% less of the total purchase price. Your original shipping charges will not be refunded, and you will pay the return shipping and handling cost. Unless the shipping was a result of our error.
For returns that we receive that exceeds the 14-day limit, we reserve the right to deny a refund, issue a partial refund, or issue a credit, at our sole discretion.
Termination of Membership
Your membership with us is effective until terminated by you or us. Your rights under these Terms and Conditions will terminate without our notice if you fail to comply with any term of these Terms and Conditions. Upon termination, you will stop representing yourself as a registered Member or Client. You must delete or destroy any information or content (including all copies) obtained from our Website. Certain provisions of this Agreement, including, but not limited to, copyrights, indemnity, trademarks, limitation of liability, warranty, and jurisdictional issues will survive the termination of this Agreement.
You agree to indemnify, defend, and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third-party suppliers of information and documents, attorneys, advertisers, product and Service Providers, and affiliates free from any liability, loss, claim, and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of our Website or Services.
Severability and Survival
Should any part of this Agreement be held invalid or unenforceable, that portion will be construed consistent with applicable law and the remaining portions will remain in full force and effect. To the extent that any Content is in conflict or inconsistent with this Agreement, this Agreement will take precedence. Our failure to enforce any provision of this Agreement will not be deemed a waiver of such a provision, nor of the right to enforce such a provision. Our rights under this Agreement will survive any termination of this Agreement.
Changes to Our Terms and Conditions
We reserve the right to change these Terms and Conditions at any time by giving you advance notice of the changes by email or in writing. We will also post these changes on our website. These changes will become effective 30 days after receipt of the notice. To avoid doubt, no unilateral amendment will retroactively change agreed dispute-resolution provisions of these Terms and Conditions, if any, including, for example, arbitration provisions for then-pending disputes unless the parties expressly agree otherwise. Your continued use of our Website, Services, and Products after any change to these Terms and Conditions and our notifying you will constitute your acceptance of such change. If you do not agree with the changes to these Terms and Conditions, you can choose to discontinue the use of our Website, Services, and Products.
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